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Active Mindset International Academy is where the human brain and technology work together.
Active Mindset 国际学院的投诉政策
Active Mindset 国际学院的投诉政策
介绍:
Active Mindset 国际学院致力于为所有学生提供高质量的教育和支持服务。但是,我们认识到有时家长/监护人或学生可能希望对学校提出投诉。本政策规定了投诉程序以及我们将采取的解决措施。
提出投诉:
如果您想投诉,请先向相关工作人员提出。如果问题无法解决,您应向指定的投诉人员提出,投诉人员将调查此事并在 10 个工作日内给您答复。
正式投诉:
如果您对答复不满意,您可以向我们的在线学校的校长提出正式投诉,校长将调查此事并在 15 个工作日内答复您。
保密:
所有投诉都将保密处理,并且只会与需要了解情况以调查和回应投诉的人员共享。我们希望所有相关方都尊重保密性,并确保信息不会不必要地共享。
保持记录中:
我们将记录所有投诉及其结果。这些信息将用于监控我们的投诉程序的有效性并确定任何模式或趋势。
结论:
Active Mindset 国际学院严肃对待所有投诉,并致力于公平及时地解决这些投诉。我们鼓励家长/监护人和学生向我们提出任何疑虑,以便我们共同努力解决这些问题。我们的投诉程序会定期审查和更新,以确保其仍然有效且相关。
To run tuition or language classes, a minimum of four to five students is required. If there are fewer than four to five students, arrangements may be made to run tuition or language classes. These arrangements could involve reducing the hours or merging the class with another one
At AMIA, we use the Cambridge Curriculum to get our students ready for International GCSEs and IGCSEs exams. You can take these exams at various centers located all around the globe. If you need assistance finding an exam center near you, our administrative staff is ready to help
Online schooling has many advantages. It allows students from different parts of the world to connect and learn about each other. Students are able to learn from wherever they want, and even while traveling.
At AMIA we provide a comprehensive British educational program that meets the needs of students who require flexibility in their learning.
Our aim is to deliver safe, interactive,
and engaging lessons through dedicated and professional teachers. We help your child to be ready
for his/her GCSEs or IGCSEs.
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Registered in UNITED KINGDOM, Company Number 14789581